Privacy Policy

HF Zenith Ltd ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website at hfzenith.tech or engage our services.

1. Who we are

HF Zenith Ltd is a company registered in England and Wales. We provide AI automation, web development, and digital services to businesses. Our registered office address is provided on request. You can contact us at hello@hfzenith.tech.

2. Information we collect

We may collect the following types of personal information:

• Contact information: your name, email address, company name, and any information you provide when contacting us
• Payment information: processed securely through Stripe; we do not store card details
• Usage data: information about how you interact with our website, collected via cookies
• Communications: emails, messages, and any correspondence you send us

3. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide our services
• Process payments and issue invoices
• Improve our website and services
• Send service-related communications
• Comply with legal obligations

4. Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

• Contract: processing necessary to perform our contract with you
• Legitimate interests: to operate and improve our business
• Legal obligation: where required by law
• Consent: where you have given us explicit consent

5. Data sharing

We do not sell your personal data. We may share it with:

• Stripe: for payment processing
• Email providers: to send you communications
• Legal authorities: where required by law

6. Data retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Client records are typically retained for 7 years for accounting purposes.

7. Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at hello@hfzenith.tech.

8. Cookies

Our website uses essential cookies to function properly. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect site functionality.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. International transfers

Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated date.

12. Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

HF Zenith Ltd
Email: hello@hfzenith.tech

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.